Customer Service Advocate - Kinston
Continuous Improvement
Full Time

-Process deployment orders to insure that they ship on time to deliver in less time.
-Maintain deployment orders in FOCUS and WMS and daily logs for follow up.
-Obtain delivery appointments to RDC’s utilizing Electrolux website and Charlotte RDC
advocates to receive appointments.
-Maintain daily logs for follow up.
-EMS tasks to include: tracking re-boxed/scrap/repair units. Updating KPI’s daily,
5S audits.

A typical day at work

Customer order processing and load planning through BSTO process of deploying finished goods to meet Regional Distribution Center (RDC) stocking targets by Stock Keeping Unit (SKU).

Minimum Qualification

-Associates Degree in Business or related field.
-Proficient in FOCUS and WMS (AS400).
-4 years of experience in related business field.
-Proficiency in Excel (pivot tables, fill function, analyzing
data) a must. Thorough knowledge & experience using all MS office programs
and database skills.
-Must be able to accurately enter data. Must enjoy detail work such as proofreading,
list comparisons, and inventory audits.
-Self-starter, able to manage conflicting priorities and uneven workload.