Customer Service Specialist
Sales
Full Time
MoscowRussia
2018-01-15

Step into the business and shape living for the better with us.

Customer Service Specialist (temporary)

We are looking for another Customer Service Specialist to join our proactive team which is based in Moscow, Russian Federation. Together we try to meet our customers' needs by working with their orders and inquiries. We provide the best in class services to increase our net sales, we always improve, we offer efficient solutions.

A typical day at work:
Your main responsibility within a team would be to work with the client's database and also coordinate the stock of goods. You would also process the orders, complete and check shipping documents, answer clients' inquiries by phone and email. Together with receiving the claims you would prepare return orders and all necessary documents.

Who you are:
Energetic. - You drive and deliver business results in a short and long-term perspective.
Agile. - You analyze and adapt to different people and situations.
Well-organized. - You structure your work and pay attention to every detail.
Communicative. - You approach different types of people, find solutions.

Minimum qualifications:
- University degree.
- 1 year experience in Customer Service, Logistics, Purchasing.
- Good knowledge of MS Office (Excel is a must).
- Native Russian, intermediate English.