IT Business Analyst
Full Time

Responsible for maintaining, updating and supporting business applications in the areas of  inventory control, shop floor control, quality systems, MRP, cost accounting, warehouse control, traffic/import/export systems, purchasing, bar code systems, accounts payable, receivable, purchase orders, general accounting, fixed assets, HR/payroll systems, T&A systems.


  • Provide business applications support  to the end-user
  • Create system reports according user demand
  • Comply with Service level agreement time for ticket resolution
  • Evaluate program modifications from analysis phase to go-live
  • Coordinate cross functional teams to conduct requirement analysis phase
  • Present proposals for improvements to the end-users along with middle and upper Management level
  • Keep Work order management system up to date
  • Implement system interfaces among the different applications
  • Communicate to the user and/or direct manager the status of the analysis or implementation.
  • Participate in meetings with local IT team, business user community and other NA plants
  • Comply with the Control Change procedure
  • Provide support 24/7

Minimum Qualification

  • Education: Bachelor Degree in Computer Systems or Information Technology
  • 5 years of experience in similar position
  • 5 years of experience as programmer and system administrator using iSeries platform
  • 5 years supporting  ERP systems
  • Bilingual English –Spanish.
  • Able to Travel 10% of his/her time
  • Analytic and organized


  • JDEdwards World – Manufacturing and Financial - 5 years of experience
  • JDEdwards World Reporting tools (FASTR, World Writer).
  • RPG/400, RPGILE, CLP programming –5 years of experience
  • Experienced with RDBMS – DB2
  • AS/400 Utilities: PDM, SQL, DFU, SDA, Query, SEU, SQL, AS/400 Query
  • Experience in Microsoft Technology is a plus (VB .NET, SQL Server, Web Services, Windows CE, Visual Studio).
  • Bar coding software
  • Business Process mapping and documentation.
  • Project management skills
  • Ability to communicate problems and solutions both verbally and in writing to customers and management.
  • Ability to work independently and troubleshoot problems with speed and efficiency.
  • Ability to work closely with others in a small team environment.


  • English
  • Spanish