Workforce Analytics Specialist
HR
Full Time
Charlotte, Nc
2018-09-28

The Workforce Analytics Analyst collects and analyzes HR data and metrics to identify important trends. This individual is responsible for ensuring that the data is accurate and presented it in a clear, concise, and business-relevant manner to key stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Establish strong cross-functional relationships to fully understand the business and factors of success in the industry
  • Work with business units and HR personnel to develop relevant HR metrics
  • Generate regular and ad hoc reports on specific HR metrics
  • Develop and maintain procedures for the metrics report generating process
  • Ensure data accuracy by completely following all company-outlined procedures
  • Examine and identify key trends in the data
  • Present relevant trends in clear, succinct reports to key stakeholders and demonstrate the implications of these trends on the business
  • Investigate possible methods of improving and/or increasing the automation of the reporting process
  • Act as the main point-of-contact for all HR reporting requests from internal and external customers

Minimum Qualification

  • Bachelor’s degree in computer science, information technology, or related field
  • 1–2 years of data analysis and reporting required
  • 1–3 years of HR experience preferred
  • Prior experience with Cognos or similar BI tools is preferred

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to accomplish results within a fast-paced, multi-tasking environment
  • Ability to handle sensitive and confidential information with professionalism
  • Reliable and strong worth ethic
  • Ability to reason through data findings and use good judgment in making recommendations with minimal guidance 
  • Ability to determine priorities and organize work 
  • Ability to work in a collaborative team environment
  • Significant knowledge of HR systems and databases
  • Ability to help generate relevant metrics to further business and HR strategic initiatives and priorities
  • Ability to synthesize large amounts of data and identify key trends
  • Ability to present data in a logical, concise manner
  • Ability to explain data and metrics to a non-technical audience
  • Superior knowledge of Microsoft Office
  • Strong attention to detail
  • Effective written and verbal communication
  • Strong customer service, multi-tasking, analytical, and prioritization skills
  • Ability to work well under pressure