Accounts Receivable Specialist
Full Time
Charlotte, Nc

The Accounts Receivable Analyst is responsible to provide financial, administrative and clerical services and to ensure accuracy and efficiency of operations.


  • Process and post daily lockbox, wires, EFT/ACH and credit card payments.
  • Manage the monthly credit card program.
  • Analyze customer account at time of application for any skipped, partial payments or errors. Contact customer to resolve remittance discrepancies.
  • Communicate with Bank to resolve any returned check issues.
  • Review and manage weekly aging. Contact customers with past due amounts. Identify any reason for non-payment and develop plans with customer and/or supervisor on how to resolve.
  • Create and process credits and adjustments. 
  • Onboard new customers (including e-commerce) and determine credit limits if applicable. 
  • Professionally handle all customer and sales requests via phone and email in a timely manner. 
  • Process change orders. 
  • Track charge and cash reports daily.
  • Process and monitor Government and specialty billing.
  • Research and provide release codes.
  • Assist with Month End Close.
  • Be involved with or lead special projects as time or capabilities allow.

Minimum Qualification

  • 3-5 years working knowledge of A/R policies and practices
  • 3-5 years experience with collections 
  • Experience with CU a plus


  • Proficient in Microsoft Office
  • Ability prioritize and to multi-task in a fast paced environment 
  • Ability to handle confidential information in a discreet, professional manner 
  • Eye for detail, accuracy is imperative 
  • Able to meet deadlines 
  • Excellent oral and written communication skills 
  • Excellent organizational and analytical skills 
  • Ability to be an effective team member and display initiative 
  • Proficient in MS Word and Excel