Appliance Repair Technician - Oklahoma
Consumer & Customer Care
Full Time
United States


This position is responsible for ensuring excellent consumer experience in after-sales home services. The technician will drive a service vehicle to complete an assigned route of consumers who have appliances in need of repair. The candidate should have 5+ years’ experience in the appliance industry and should be able to diagnose and perform repairs on all appliances. The candidate should communicate at many levels within the organization.


  • Repair consumer’s appliances as preferred.
  • Drive service vehicle through an assigned route to multiple repair locations.
  • Record all activities via a computer system/tablet.
  • Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control.
  • Wear designated uniform and maintain standards of personal grooming & appearance consistent with Electrolux values.
  • Achieve performance standards for productivity and efficiency.
  • Attend all training, meetings, and events as required.
  • Perform additional duties as assigned. Facilitates night classes as needed.
  • Deliver remedial and/or follow-up training.
  • Deliver recurrent skills enhancement training.
  • Assist in identifying and defining the training needs of the agents and implement programs to meet those needs.
  • Maintain connection with current business environment to ensure relevancy in all aspects of work.


  • Ours is a dynamic, fast-paced environment that asks for flexibility and agility.
  • You can quickly understand and assess a situation and react confidently, making decisions even where there is ambiguity.
  • You always strive for better, in your work and for your future.
  • With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs decision-making.
  • You build trust, good working relationships and communicate effectively with your colleagues and across functions.

Minimum Qualification


  • High School Diploma required. Certificate in Appliance Repair or AAS preferred.
  • CFC certified.
  • Must have verifiable and stable work history.
  • Possess required state licenses and certifications
  • Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
  • Proficient in sealed system repairs.
  • 5+ years’ experience in appliance repair industry.
  • Advanced understanding of electrical, mechanical, and refrigeration theory and repair procedures.
  • Technical aptitude that affords diagnosing and repair of all appliances.
  • Understanding of computers/tablets and how to navigate through apps and operating systems.


  • Required to drive long distances and maneuver a service vehicle.
  • Ability to move heavy appliances, sometimes awkward in shape and size, and lift up to 100 lbs.
  • Ability to sit or kneel for extended periods of time.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Able to move large appliances and lift up to 100 lbs.


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'