AR Controller
Full Time
Luton, United Kingdom

Make our business, your business.

Credit Controller 

As Credit Controller you will have the ability to control and manage debtors to ensure invoices are paid in accordance with contractual terms.  You will manage credit risk in line with company policies. In addition, you will maintain client relationships whilst continuing to enforce payment terms. Finally, you will reflect the professional company image through all communications and actions, both internally and externally.

• Credit risk assessment and credit management of new and existing accounts ensuring compliance with company policy including the management of order releases.
• Collection of outstanding debts in line with agreed customer terms whilst maintaining excellent customer relations.
• Query management; resolution of customer queries by working with the wider business to ensure that customer queries are resolved and follow agreed escalation processes.
• Creation of new customer contracts in Darwin to agreed procedures.
• Daily batch invoicing; Checking and running daily invoice run including confirmation that all invoices have posted to JDE. Resolving or escalation any batch errors, review, and resolution of “wrong invoice” request in Darwin.
• Daily cash allocation; accurate and timely allocation of cash into JDE.
• Supporting with the month end process and credit insurance declarations.
• Cash forecasting; provide an estimate of expected customer receipts to support the cash flow forecasting for Group Miscellaneous
• To attend training as required
• To undertake or assist with specific or general tasks as requested by the line manager

• Result driven, ambitious; self-motivated with a proactive approach to work
• Customer oriented with excellent communication skills; able to build effective working relationships with both customers and colleagues 
• Innovative and curious, open minded
• Very adaptable, determined, competent in decision making, planning and organizing


• Degree
• At least 3 years experience in a similar role


• Establish credibility by demonstrating knowledge and enthusiasm 
• Motivated and enthusiastic 
• Flexible 
• Professional and diplomatic in their dealings with internal and external clients
• High degree of commitment to the position and the company


• PC literate, with experience of Lotus Notes, e-mail, Internet 
• Proven track record as a Credit Controller in a face paced busy environment.
• Experience of working in an accounting environment
• Good level of business acumen/market intelligence and commercial awareness


• Able to think ahead, anticipate deadlines and plan in advance
• Able to prioritise workload on a continuous basis, and review priorities in order that both urgent and important tasks are accomplished
• Able to contribute in a team environment, but can be independent in areas of own responsibility 
• Strong verbal communication skills, ability to influence others
• Strong written communication skills, ability to construct letters, memos, reports giving attention to spelling, grammar and punctuation
• Must be able to work on own initiative