AR Specialist
Full Time
Charlotte, Nc


The Accounts Receivable Specialist is responsible to provide financial, administrative and clerical services and to ensure accuracy and efficiency of operations.


  • Process and post daily lockbox, wires, EFT/ACH and credit card payments.
  • Manage the monthly credit card program.
  • Analyze customer account at time of application for any skipped, partial payments or errors. Contact customer to resolve remittance discrepancies.
  • Communicate with Bank to resolve any returned check issues.
  • Review and manage weekly aging. Contact customers with past due amounts. Identify any reason for non-payment and develop plans with customer and/or supervisor on how to resolve.
  • Create and process credits and adjustments.
  • On board new customers (including e-commerce) and determine credit limits if applicable.
  • Professionally handle all customer and sales requests via phone and email in a timely manner.
  • Process change orders.
  • Monitor charge and cash reports daily.
  • Process and monitor Government and specialty billing.
  • Research and provide release codes.
  • Assist with Month End Close.
  • Be involved with or lead special projects as time or capabilities allow.
  • Enthusiasm and involvement in improving business processes
  • Ability to make good presentations, analyze report, and respond to accounting issues
  • Ability to work without supervision
  • Ability to stay focus on tasks, particularly while battling with meeting up with deadlines

Minimum Qualification


  • Working knowledge of A/R policies and practices
  • Intermediate and/or advanced Excel skills
  • Ability prioritize and to multi-task in a fast paced environment
  • Ability to handle confidential information in a discreet, professional manner
  • Eye for detail, accuracy is imperative
  • Able to meet deadlines
  • Excellent oral and written communication skills
  • Excellent organizational and analytical skills
  • Ability to be an effective team member and display initiative
  • Bachelor Degree preferred.