Category Quality Leader - APAC/ MEA Food Preservation
The position Category Quality Leader will be responsible for leading quality improvement activities in APAC/ MEA in the Food Preservation product line both OEM and Internal products, leading disciplined process application across APAC + MEA, and quality governance and competence in all Product Development projects, and responsible to ensure constant review of validation of test protocols (robustness, consumer expectations), aiming to promote and facilitate introduction of new products with lower SCR ( service call rate) and better performances from a Consumer perspective.
The responsibility will require a strict coordination between the Sector PMO, Product Line, Owner Ship Solution team, and the Sector Functions - R&D, Industrial Operations, Purchasing, & Finance.
The location for this position is Cairo Egypt, and the candidate should expect to travel with medium to high intensity within APAC + MEA.
Responsibility you will be having
Implementation of the PMO and Quality Continuous Improvement program ensuring achievement of defined product quality projects, product quality, product safety, sustainability and related cost structure objectives in Major Appliances Asia Pacific and Middle East and South Africa.
Implementation of the strategic direction on prevention of failure, lesson learn and continuous improvement program from the Global and Sector Product Line, and Quality.
To Identify and report deviations from Quality standards and consumer expectations by using internal Analysis tools (Instaedge, QES) and by working with the Owner Ship Solution team, Internal factories, the GSO and directly with customers and consumers where required.
To drive continuous improvement and attain the defined product quality objectives (SCRlq, SCR Distractor reduction and elimination, Consumer Star Rating, % Warranty Costs vs Net Sales, NRFT)within APAC + MEA.
In relation to New Product Introduction, ensure constant review of lessons from the validation of test protocols, through the Check Point process. Ensure test protocols related to Product reliability and feedback from Consumers Institute ratings, are used to set project targets for SCR and Consumer Star ratings where appropriate.
When necessary, support Sector team members requiring “veto” right for significant non-compliance Quality requirements, ensuring application of a defined escalation process.
Prepare periodic quality reports to represent the quality situation of each sales company and for the APAC + MEA sector as a whole. Working with Owner ship solution to collect and present Quality data to assist countries, engineering, purchasing, GSO & manufacturing to achieve target improvement and track improvement progress.
Ensure fulfilment of Product Safety requirements and follow up.
Ensure fulfilment of Sustainability targets (RML, ROHS, and REACH).
Partner with other Sector Functions, especially Product Line, Owner ship solution, R&D, Purchasing, Industrial Operations PL VPs and GSO.
Implement the tools and methodologies to eliminate root causes for product quality using various methods (Pareto top priority issues, 8D, Fish bone diagram, Pokayoke and FMEA) and achieve the Business objectives.
Promote and facilitate best practice for Quality Continuous Improvement activities, contributing to the creation and improvement of internal standards, educational materials, visual evidence, summary materials referring to technically proofed solutions and team working practices.
Create a positive working environment that encourages creative thinking and intelligent risk taking.
Cooperating with both Electrolux manufacturing and product from outside & internal manufacturing for smooth control of product quality.
Who you are
Minimum 7 years of experience in cross-functional activities related Product / Quality and continuous improvement Management
Flexibility to travel with medium to high intensity within APAC + MEA.
Experience with and commitment to Quality concepts and processes.
Strong knowledge of Lean Tools / Six Sigma is preferred
Detail oriented and analytical with a proven record of success leading product projects and activities, achieving long-term continuous improvement.
Influential - You are a change leader and drive project success individually and through teams
Learning Agility - can encompass daily and strategic challenges
Drive for results- “ Can Do Attitude”
Self-starting - With lots of initiative, you always have something to do and thrive on being productive.
Ambitious - You always strive for better
Very Good English proficiency
Very Good MS. Office practitioner