Consumer Engagement Team Lead
Full Time
Stockholm, Sweden

Make what you do here make a difference around the world.

By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet.

For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and to learn more.

You will be based at Electrolux HQ in Stockholm at Kungsholmen. Our Headquarters in Stockholm is an amazing and unique place to work and grow! Over 1000 professional and 75+ nationalities shape living for the better every day.

As the Consumer Engagement Team Lead for our Marketing & Consumer Analytics Solution Team you will be leading a group of IT Business Analysts in driving the mission to deliver best in class consumer journeys. Spanning across multiple consumer touchpoints you will be guiding the team who translate business requirements into digital products, covering the consumer engagement platforms. We are looking for a leader who can inspire the team, allowing them to thrive and provide when necessary the needed support and coaching. Working collaboratively with our stakeholders, maintaining clear dialog and planning will be key enablers to success. 

Reporting to the Head of Marketing and Consumer Analytics you will be responsible for:
• Mentor and lead the team of IT Business Analysts driving their personal and professional development
• Advocate modern ways of software development and being an ambassador for scrum and SAFe frameworks
• Participate in various discovery workshops to understand the business objectives and goals
• Define minimum viable product (MVP) scope for the upcoming initiatives and outline future roadmap of enhancements and potential improvements
• Understand the business strategic outlook and pave the technology roadmap to meet our business end goals actively engaging with the Architecture team
• Represent the Consumer Engagement Solutions team in interconnected forums like, Ecommerce, Customer Services, Product Information Management, Marketing Analytics and Digital Marketing.
• Participate in budget planning and providing clarity to business stakeholders

Educational Requirements:
Holds a university degree in Computer Science, Computer Engineering or related field

Experience and Skill Requirements:
• Previous leadership experience as a product manager, IT Business analyst with a well-rounded understanding for Digital Consumer Journeys, agile software development and business transformation.
• Collaborative by nature, with articulated communication & great listening skills
• 5 years+ involvement in delivering IT projects in complex environments/setups and 3 years+ experience in delivering Consumer related digital experiences.
• Good understanding of Mobile first approach, Google Analytics, SEO and Tagging.
• Ability to multitask with different projects/initiatives. Hands-on project management experience is a plus.
• Previous experience working with shopper journeys, consumer data & profiling, outbound marketing and paid media is a plus.
• Interest to work in an international environment where minor levels of travel might be required

Language Requirements:
Fluent in English, other European languges are a benefit

The Consumer Engagement Team will be instrumental in defining and building the Digital Products needed to achieve the business objective

Quote from Jonathan Lee, IT Head of Marketing and Consumer Analytics:
“We will build the most desirable Brands in our industry to enable value market share growth. We do this with relevant consumer experience innovation, strong and differentiated brand cues and consistency, single minded message – the consumer being at the heart of everything we do”.

Find out more on:
Electrolux Group:
Stockholm HQ:

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to

Contact person: Maria Redin


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'