Customer Service Specialist - Intern
Full Time
Porcia, Italy

Customer Service Specialist - Intern 

Electrolux Major Appliances Spa located in Porcia is looking for a Customer Service Intern who will to ensure that the needs of customers are being satisfied. His/her aim is to provide excellent customer service and to promote this idea throughout the organization they work for.

A typical day at work:
•To Balance customer need with cost to serve costs;
•To Manage customers interactions professionally, efficiently and with good communications skills;
•To Manage all the different order type (sales, consignment, exchange, returns) 
•To Ensure the achievement of target defined in the KPIs;
•To Follow customer service procedures, policies and standards;
•To Monitor the delivery order trend;

•Excellent organisational and prioritisation skills;
•Ability to understand complex and uncertain scenarios. 
•Enthusiastic team player

Education & Skills 
•Graduate Degree; 
•Office Knowledge (Outlook, word, Excel, Power Point); HTML will be a plus; 
•Fluent in English;

Worksite: Porcia (PN)