Director Customs and Trade Compliance
Supply Chain
Full Time
Charlotte, Nc

The Director of Trade Operations, North America is responsible for strategically optimizing Electrolux’s International Trade Operations and Compliance activities throughout the region.  The Director ensures that Electrolux companies in the region are able to ship and receive product in adherence with all applicable Customs and Trade laws and regulations in addition to meeting cost and performance targets.  This individual coordinates all aspects of the Companies’ trade-related initiatives in alignment with Supply Chain, Purchasing, Sales, Product Lines, Finance, Legal, Security, Tax, Audit, Government Relations, and other business units.


  • Monitor regulatory changes, participate in trade organizations, inform government policy decisions, set and test Electrolux policy and procedures to ensure trade compliance
  • Act as primary Electrolux official interfacing with government Customs authorities
  • Design, develop, consult, and execute on international trade-related initiatives, tools, communication, and procedures to deliver continuous cost and process improvement
  • Maintain and grow the organization’s capabilities in direct filing, trusted trader, CTPAT, AEO/OEA, PIP, FTZ, denied party and sanctions screening, and other trade-related programs
  • Employ development actions, training, and continuing education with the international trade team to ensure currency against a dynamic regulatory landscape
  • Engage third-party customs brokers, logistics providers, software firms, and attorneys as needed to benchmark, maintain, and audit compliance and deliver business results
  • Ensure business awareness of any active or pending ADD/CVD, 201, 232, 301, trade agreements, or other trade-related measures to ensure sourcing and footprint decisions are fully informed
  • Oversight for the international trade function to include tariff classification, valuation, origin engineering, marking, and determination, commercial invoicing practices, preferential and free trade agreement utilization, ECCN classification, record-keeping, payment of duties and fees, marking, INCOTerms utilization, and other activities facilitating import and export
  • Educate other business functions on their responsibilities around trade compliance
  • Monitor and report on trade activity to include volume, value, duties, and exceptions
  • Periodically conduct internal audits to ensure adherence with applicable Customs laws and regulations; identify, correct, and make recommendations to leadership as needed
  • Resident functional subject matter expert regarding North America Trade Compliance

Minimum Qualification

  • Bachelor's Degree. International Business or Supply Chain preferred.
  • MBA / JD Preferred.
  • Extensive Trade Compliance experience.  Manufacturer / Importer preferred.
  • Minimum 5 years progressive team leadership experience.
  • Customs Broker’s License preferred.
  • Ability to travel domestically and internationally on a regular basis.


  • Demonstrated knowledge of Trade Compliance Regulations: HTS, Customs Audit, ISA, ISF, ECCN, ACE, FTZ, CSA, PIP, AEO/OEA, and CTPAT programs.
  • In-depth understanding of international transportation, manufacturing, and supply cost drivers, total cost models; strong analytical and financial acumen.
  • Excellent written and oral communication.
  • Proven ability to build relationships and lead collaborative efforts internationally and across functional lines to successfully deliver against business objectives.
  • Results-oriented and demonstrated ability to effectively manage multiple priorities simultaneously and meet critical deadlines in a fast-paced environment.
  • Knowledge of how organizations function and how to get things done through formal and informal channels.
  • Ability to maintain confidentiality regarding proprietary company information