Document Flow Specialist
Consumer & Customer Care
Start here. See where you can take it.
We are looking for a Document Flow Specialist to become a part of our Customer and Consumer Service team, based in Kyiv, Ukraine. Together we care about each client as well as our colleagues, providing our professional support by following established procedures and guidelines to coordinate more advanced projects, take responsibility for process design and optimization.
A typical day at work:
Your main responsibility within a team would be to design, develop and control end-to-end documentation flow process in the company. You would focus on two main areas: 1) customer service projects (B2B tool, EDI, Service Exchanges Process); 2) documental support to other departments (Accountancy, Finance, Sales etc.). In general you would act as a source of technical expertise to others in own area, developing full competence in documents flow and e-business.
Who you are:
Energetic. - You drive and deliver business results in a short and long term perspective.
Agile. - You quickly understand and react to changes and take decision despite instabilities and uncertainties.
Open. - You encourage cross-collaboration and open feedbacks.
Aimed at growth. - You learn new skills and continuously improve.
- University degree.
- 2 years of experience in Accounting/Customer Service.
- Good knowledge of MS Office (Word, Excel, PowerPoint).
- SAP knowledge would be an advantage.
- Ability to work under pressure and problem solving attitude.
- Native Ukrainian.
- Intermediate English.