EC Key Account Manager
Full Time

Business Unit - Sales

Reports To – Head of Sales Japan



Leading and working with the Marketing and Sales team to achieve the online sales target, be responsible for key strategic online channel business development.



     Taking responsibility of planning and implementing the sales strategy and action plan in online channel;

     Guiding, driving and pushing to achieve the online business target, and ensure to accomplish the annual online sales goal;

     Work with commercial team to evaluate Company’s online platforms, process, capabilities and products plan so as to determine short & long term growth opportunities;

     Collaboration with Marketing and Trade Marketing team, to plan the online marketing promotion campaign and implement with sales team, evaluate and review the sales driving performance, support and cooperate with other business departments to ensure cross-department & co-work;

     Define optimal go-to-market plans for new business opportunities in Company’s key strategic online platform (D2C);

     Develop and implement strategic sales plan for account based on company’s direction to attain desired results:

     Review & analyze the market to determine customer needs, price schedules, and discount rates;

     Lead all website merchandising and Conversion Rate Optimization (CRO) to maximize online profitability and conversion;

     Formulate, develop and implement sales strategies and forecast;

     Lead in formulation as well as negotiation of trading terms in consultation with the Head of Sales;



  • For you to succeed in this role, you should be:
  • Expert- You not only know your area of expertise, you’re passionate about delivering simply outstanding consumer experiences.
  • A completer- You start and you finish, taking responsibility for getting things done, on time and to high quality, tying up all the loose ends along the way.
  • Team player - In this role, cross-functional collaboration is crucial, so you should be comfortable in dealing with people with different backgrounds and responsibility;
  • Agile– you work with urgency, analyzing and adapting to different situations, quickly understanding changes and reacting confidently and decisively;
  • Open – You keep the consumer and customer front of mind, bringing an outside-in perspective, encouraging cross-collaboration, leveraging diversity and encouraging open feedback;



  • Bachelor’s degree in Business Administration, master degree is preferably
  • Fluent in English (oral and written)



  • 2 to 5 years of experience working in e-commerce platforms;
  • Strong understanding of E-Commerce (trading, merchandising, UX, CRO, SEO)
  • Proficiency with E-Commerce CMS platform, AdWords and MS Office
  • Excellent communication, strong interpersonal and presentation skills
  • Knowledgeable of e-commerce trends, competitive landscape and digital customer experience
  • Proven sales record
  • Commercially focused
  • Good Product/Service/market knowledge
  • Customer relationship management
  • Various skills like Influencing, presentation and negotiation skills.
  • Consultative problem solving
  • Self-appraisal and continuous learning


Keeping you Healthy and Safe


We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:

Make sure you take reasonable care for your own health and safety, and
Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
Attend training that helps you to work safely.

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'