Electrolux Branded Service Technician - Nashville, TN
Consumer & Customer Care
Full Time
United States
2021-10-31

A REGULAR DAY AT WORK (ESSENTIAL DUTIES):

This position is responsible for ensuring excellent consumer experience in after-sales home services.  The technician will drive a service vehicle to complete an assigned route of consumers who have appliances in need of repair.  The candidate should have 5+ years’ experience in the appliance industry and should be able to diagnose and perform repairs on all appliances.  The candidate also could communicate at many levels within the organization.

KEY RESPONSIBILITIES:

  • Repair consumer’s appliances as preferred.
  • Drive service vehicle through an assigned route to multiple repair locations.
  • Record all activities via a computer system/tablet.
  • Maintain an inventory of parts on assigned vehicle and minimize cost through proficient inventory control.
  • Wear designated uniform and maintain standards of personal grooming & appearance consistent with Electrolux values.
  • Achieve performance standards for productivity and efficiency.
  • Attend all training, meetings, and events as required.
  • Perform additional duties as assigned.

WHO YOU ARE:

  • Ours is a dynamic, fast-paced environment that asks for flexibility and agility.
  • You can quickly understand and assess a situation and react confidently, making decisions even where there is ambiguity.
  • You always strive for better, in your work and for your future.
  • With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs decision-making.
  • You build trust, good working relationships and communicate effectively with your colleagues and across functions.
  • Whether face-to-face or on the phone, you can communicate plans and articulate your ideas with colleagues and customers at all levels.

Minimum Qualification

EDUCATION & EXPERIENCE (MINIMUM QUALIFICATIONS):

  • High School Diploma required.Certificate in Appliance Repair or AAS preferred.
  • CFC certified.
  • Must have verifiable and stable work history.
  • Able to move large appliances and lift up to 100 lbs.
  • Possess required state licenses and certifications.
  • Must have and maintain a satisfactory driving record in accordance with Electrolux policy.
  • Proficient in sealed system repairs.
  • 5+ years’ experience in appliance repair industry.

PHYSICAL DEMANDS

  • Required to drive long distances and maneuver a service vehicle.
  • Ability to move heavy appliances, sometimes awkward in shape and size, and lift up to 100 lbs.
  • Ability to sit or kneel for extended periods of time.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'