Field Quality Engineer
Full Time
Rayong, Thailand

Your Role

         Work with internal factory and external factory team to improvement the quality of component. Review complaint issue, analysis root cause with team and feedback to customer. Monitoring and respond for Service call rate, Consumer Star Rating

A Typical Day

1.  To respond Technical for PCBA failure analysis (root cause and problem solving) from NRFT production floor, field return parts
2.  To improve continuously quality of Cooktop that relate to complaints, non-conforming material, non-conforming process, and other quality data.
3. To maintenance and Quality improvement of hardware parts applied to Cooktop throughout the product lifecycle.
4.  Improve quality of Cooktop, focus to customer complaint (Service Call Rate), SCR estimation for new project improvement, key quality issue from supplier and NRFT lead to Service Call Rate, and QES data analysis for SCR improvement

In this role, you will be dealing with Electrolux’s   Internal & External customers. You should be confident in dealing with leaders both from a country level and region level perspective.

In Electrolux, we encourage open communication at all levels and put emphasis in dealing with our customers as well as colleagues with integrity and respect. You will be working in Rayong THC Thailand on regular working hours and may be required to travel both domestic and international.

Minimum Qualification

Who You Are

Bachelor of Engineering in Electronics or Electrical
At least 1-2 years experiences as consumer electronics industry
Functional/Technical Competency
1. Knowledge on Electronics Circuit Experience with circuit design, analysis, troubleshooting, and testing, electronics root cause analysis, aligned quality standards and targets.
2. Knowledge of electrical diagrams/schematics, and reasonable understanding of electrical items applied to household appliances.
3. Root cause analysis and problem solving 8D

Electrolux Our Behaviors

1: Keep the customer front of mind, bringing an outside-in perspective to encouraging cross-collaboration.
2: Mindset Quality & Safety approach
3: Hands-on, proactive and adaptable to support the constant changes
4: Self-motivated and able to take responsibility to perform job

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'