HR Administration Team Leader
HR
Full Time
Cracow, Poland
2020-11-30

Purpose of the role is to drive service delivery within the area of HR Administration and pre-payroll for Poland within’ HRS Europe structure. On this position you will report to HR Administration & Payroll Manager and will manage directly up to 7 employees.

A regular day at work:
SERVICE DELIVERY

• Ensures HR Administration processes are delivered by the team within agreed Service Level Agreements (SLA)
• Continuous performance management of delivered services and implementation of corrective and preventive actions, if required
• Ensures that policies, guidelines and processes existing to support the delivery of services are in line with HRS objectives and agreements with stakeholders
• Identifies and manages control checkpoints to ensure that service delivery complies with the above.
• Drives the growth of the provided HR Services through analysis of external and internal opportunities, close collaboration with key stakeholder and analysis of their needs
• Performs operational work within the given scope for the better understanding of the operational specifics

SERVICE RELATIONSHIP 
• First point of contact in case of any escalations
• Forecasts and plans the resources according to what needs to be delivered
• Responsible for customer satisfaction measurement processes and coordination of aftermath improvement actions

TEAM MANAGEMENT 
• Manages the team of direct reports on daily basis, ensuring administrative requirements, time & attendance and legal compliance are followed
• Ensures all people processes for team are followed (performance, talent review, salary review, development planning, etc.)
• Translates the company strategy and purpose to the team and makes sure it is understood and followed
• Promotes people development, supports talent pipeline building and contributes to creating high performing learning organization
• Communicates effectively on different level of organizational structure

CONTINUOUS IMPROVEMENT & QUALITY ASSURANCE 
• Contributes to all CI targets and objectives 
• Promotes continuous improvement activities
• Identifies and supports implementation of improvement opportunities for HR Administration Team

KNOWLEDGE MANAGEMENT 
• Ensures a consistent method for documenting, storing, and updating all processes, desktop procedures and operational/technical documentation
• Promotes knowledge management culture

PROCESSES MANAGEMENT: 
• Coordinates and oversees Personnel Administration processes in scope
• Ensures that the all HR processes are delivered according to the timelines and standards agreed with the business
• Makes sure that the processes supported within the scope are aligned with the respective Group HR
• Secures the delivery of reports on the processes managed according to the business requirements

YOU:
• Minimum 3 years of experience in HR including People Management role or proven record of being Team Leader backup
• Very good understanding of Personal Administration processes
• Good understanding of the following HR subject areas: organizational Management, Reporting, Talent Acquisition, Total Rewards, Talent, Learning & Development, Payroll, International Mobility
• Role model for HR Core Competences, 
• Good understanding of technologies applied to HR Service environments is a must,
• Good knowledge and experience of Project Management methodologies would be an asset
• Fluent English

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'