HR Generalist NEA HRS
HR
Full Time
China
2021-05-27

Company Description:

Electrolux is the world’s leading supplier of consumer durables for indoor and outdoor use. Our operations are global. We sell over 55 millions consumer products annually in more than 150 countries, with the annual sales turnover of 16 billion USD in 2010. Electrolux also sells professional products for indoor and outdoor use throughout the world.

Objective:

  • Provide HR transactional and interactional support services for employee life-cycle processes with high quality and efficiency, based on agreed KPI.
  • Lead/Participate HR standard processes/systems for service delivery and support the continuous improvement.
  • Responsible for employee data integrity/confidentiality, and ensure customer satisfaction improvement.
  • Support for customer questions and problem solving and provide training/consulting support within HRSS team as needed as well.
  • Support internal/external audit process to ensure the compliance.
  • Based on the alignment and agreement with Sector/COE, provide support on site specific work arrangements (if applicable).

 


Responsibilities:

  • Provide HR transactional and interactional support services key activities, including Talent Acquisition Basic Office
  •  Support, On-boarding, Transition Out, Career Events, Leave Events.
  • Support HRSS leader to drive policies/processes/systems standardization/integration deploy and execution throughout daily job, for high quality service delivery in line with agreed KPI.
  • Identify and recommend opportunities for continuous improvement and partner with appropriate parties to test and implement new improvements.
  • Ensure employee data integrity and confidentiality.
  • For customer support, partner with other HR services teams (e.g. payroll team, HRMS data team) to resolve customer problems and inquires.
  • Support HRSS leader on vendors management (e.g. FESCO) to ensure their service quality, issue resolution and change implementation.
  • Provide back-up support to other HR support services team members as needed.
  • Support internal/external audit process to ensure the compliance.
  • Provide consulting/training to Sector BHR or other HRSS team members as necessary.
  • Support annual customer satisfaction survey and work on the action plan for improvement.
  • Based on the alignment and agreement with Sector/COE, provide support on site specific working arrangements (if applicable).

 

Competencies:

  • Effective communication with customer on problem solving and solution providing.
  • Continuous improvement for process efficiency and productivity increase.
  • Solid HR Functional Knowledge Base and Experience as SME
  • Bachelor degree
  • Preferred Major: HR, Business Administration and Relevant Fields

 

Languages:

       Strong written and spoken English and Chinese Mandarin

       Korean or Japanese is a priority

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'