Import & Ordering Supervisor
Supply Chain
Full Time
Shanghai, China

Business Unit – NEA

Reports To – Senior Supply Chain Manager



Responsible for company’s import and export, ensure on time delivery, cost reduction and customs compliance

Standardize overall import/export procedure and continuously improve from operational flow and system tool

Optimize import port and route upon business development and growth



Import & Export (90% import)

·        Manage import and export operation to balance lead time, cost and business requirement

·        Continuously improve import procedure to reduce cost, avoid DD and shorten overall lead time

·        Set up transparent and efficient communication flow with internal functions and external suppliers etc, to ensure all people in the flow clearly understand every time point and take actions

·        Prioritize import port and transport schedule, plan proper transport way, to balance lead time, cost and business requirement

·        Provide import / export solution upon special business request, such as sample, non 3C, spare parts and so on

·        In charge of monthly/yearly container forecast to guide yearly tender

·        Manage import operation comply to all related laws, regulations and policies from the government, company and business; work out the problems and issues raised by Customs or related government for any export / import activities

·        Manage and regular review forwarder performance KPIs 

·        Must have rich knowledge with import handling, familiar with import process of home appliance & electrical goods preferred


Customer order & Process improvement

·        Manage customer order handling process from order collection to issue shipping instruction

·        Improve the process efficiency and find system optimization opportunities

·        As one of key users to drive ERP / IT system and process improvement


Educational Background & Work Experience Requirement

·        Bachelor degree or above, prefer in import and export transportation major

·        5 years or above import working experience in international company or above, among of it with at least 3 years hands-on import operation experience, prefer with home appliances and electrical product import experience

·        Rich knowledge with import & export by various transportation ways (sea and rail must), custom clearance, trade terms (need FOB/EXW experience) and so on

·        Have good knowledge with customer order process, familiar from order to delivery handling

·        2 years of ERP system operation experience at least


Competence Requirement

·        Fluent speaking/written/read skill in English

·        Good communication skill, positive working attitude, able to drive issues to result, good at working in pressure

·        Tactical thinking skill, highly sensitive on data analysis and process improvement

·        Be proficient in operation skill on Microsoft, especially on excel, powerpoint

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'