IT Application Analyst & Developer
Create solutions that change how we change lives for the better.
By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet.
For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and career.electroluxgroup.com to learn more.
You will be based in Assago (MI) in a modern office setting with colleagues dedicated to Sales, Marketing, Product Line, Customer Service, Finance, Demand Planning, and other functions.
You will be an IT contact point, working closely with the business to operate the renewal of the applications landscape. This entails both rolling out new local solutions as well as maintaining and supporting existing applications, in a perspective of integration with global / sector IT solutions.
The position is part of the Local Application Management team, supporting business areas mainly connected to Administration, Sales, Purchasing and HR and working in close cooperation with other teams in Global IT.
•Lead IT maintenance of existing applications and implementations of new Process & Application requirements.
•Work with and support local key users where necessary to document change requirements. Create, analyse and validate detailed functional specifications.
•Responsible for local IT applications and contribute to build related IT roadmap locally.
•Monitor and solve local incidents and resolution times and escalate as necessary.
•Manage relationship with internal/external developers and drive the prioritization of backlog items based on the business input.
•Coordinate the testing of new application functionality with the Key Users, particularly cross functional activities.
•Work with the Global teams and local management team to ensure the local business environment and requirements are understood.
•High service and customer orientation as well as process-oriented thinking and acting, good communication skills, sense of responsibility, motivation, analytical thinking, and a systematic goal-oriented way of working in a team are required.
•Professional experience in application support or worked as an IT consultant in the application area. Knowledge of modern application management, especially service, configuration, incident and problem management.
•Good knowledge of databases. (First) experience with ERP software, document management and workflow systems.
•Basic knowledge of Active Directory user administration.
•Practical experiences in all project phases from the requirement analysis to the realization and introduction. Knowledge of agile project methods is an advantage.
•Proven expertise in the handling of technical business processes as well as organizational skills and the ability to work in a team.
•Ability to work on multiple projects at the same time and aligning on prioritization
•Proven prior experience (even if brief) in Programming/Development and System Interfacing techniques
•Experience with various architectures (Web, Enterprise), reporting, power BI and methodologies will be considered as a plus
•Willingness to travel up to 25%
•Fluent in Italian and English
At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe.
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Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.