Key Account Manager
Full Time

Our sales teams have a holistic approach when doing business with our Key Accounts. Long-term partnerships, joint business-development and creating win-win scenarios are key to our success. It means we explore and leverage consumer-journeys with focus on in-store and e-commerce conversion, and support this through digital media, - training and dedicated services. Ensuring that consistently value is created along the way for both parties, anchored by a solid and respectful relationship. Beyond this, we develop and quickly scale our direct-to-consumer capabilities. Branded online experiences and –dedicated services during the lifetime of the product, and being at an arms-length when needed, are at the heart of our offerings. That is what we stand for in Electrolux.

The Key Account Manager will part of the Turkish team and will be responsible for managing all aspects of the business relationship for E-commerce and modern channel with the small appliances market and will be responsible for the implementation of a growth strategy, forecasting, and achieve sales and channel P&L.

A typical day 
Leading & spreading the relationship with your key customer, you’ll look beyond ‘selling in’ to working in partnership to help your customer ‘sell out’. That involves collaborating with colleagues across the business, to own and build a client relationship that delivers mutual success and continues to grow.  To leverage pricing, promotions, events and campaigns, you’ll hit targets your way, always with the customer experience front of mind.    

Duties & Responsibilities

• Build, Develop & retain a long-term relationship with the key accounts 
• Responsible for the achievement of monthly, quarterly and annual sales targets.
• To formulate strategies for strengthening assigned accounts and maximizing the company’s potential to establish business partnerships.
• Identifying and capturing opportunities for optimizing performance, growth and market share 
• Provide regular sales forecasting and visibility into sales activity and deliver business commitments
• Negotiation of the annual contracts including pricing and terms
• Liaison with product management to optimize range per key account
• Monitor performance against objective and follow up with key account
• Monitor competition activity and act proactively
• Communicate with demand flow to ensure product availability
• Manage accounts receivables within company guidelines
• Planning sales promotional activities including advertisement
• Ensuring that the shop- floor staff are given appropriate training

Who you are
• Self-starting - With lots of initiative, you always have something to do and thrive on being productive. 
• Resilient - You seek out the opportunities and set about realising them with a customer first mindset. 
• Influential - You know your stuff and can articulate it well; building a case that is sound and people can buy into. 
• Open-minded - For you, every challenge offers opportunity and potential. You just have to find it.  
• Collaborative - You ask and you listen, you take ideas on board and work with your team, taking everyone in the same direction. 
• Competitive - Focused on achieving your targets – and those of customers.  
• Ambitious - You always strive for better, in your work and for your future.  

Education & experience 

• Bachelor Degree
• At least 8 years of experience in sales with a focus on key accounts management within small appliances
• Successful track record in a similar Key Account Management role 
• Excellent relationship building skills 
• Very good English commands
• Native Turkish speaker
• MS Office practitioner