Key Account Manager
Reports to Operational Manager- Head of Sales
Reports to Functional Manger- Head of Sales
Functional Area- Sales
Division- Sales Area North-East Asia
This role is responsible to achieve the sales target by managing our key client and working closely with Head of Sales.
A Typical Day
1. Key Account Head Quarter management:
· Make an agreement on selling strategy and action
· Response to the inquiries from Head Quarter.
· Process transaction of payment, contract.
2. Key Account Top retailer management:
· Call Top doors and build relationship to promote Elux product
· Educate store clerks
· Keep display perfectly
3. Key Account Business Planning:
· Create sales forecast based on the business plan agreed with Head of Sales.
· Monitor sell-out progress and modify sales plan according to the progress.
· Manage spending.
In this role, you will be dealing with Electrolux’s External customers. You should be confident in dealing with leaders both from a country level perspective.
In Electrolux, we encourage open communication at all levels and put emphasis in dealing with our customers as well as colleagues with integrity and respect. You will be working in Tokyo Japan on regular working hours and may be required to travel both domestic and international.
Who You Are
Competencies to be stated, Electrolux as well as technical competencies to be listed below.
For you to succeed in this role, you should be:
Account Plan & Customer Management : – Represent Electrolux to the trade; demonstrate exemplary execution of Electrolux values with business partners and emerging businesses
Develop strategic plans for respective customers that are consistent with overall sales division strategies.
Identify opportunities and related risks; assess situation and propose action
Execute plans regarding distribution, merchandising, pricing, and product placement including negotiating contracts and various programs with customers
Leads a cross functional Electrolux account team towards achieving desired business results (Marketing, Trade Marketing, Finance, OS and Senior Management)
Seek consensus and approval from internal stakeholders for proposed plans; negotiate with accounts to achieve company's best position
Seek out decision makers and influencers; create positive working relationships across all levels of the business
Customer P&L Management : – Be accountable for customer P/L （NSV and GP） especially focusing on rebate control.
Manage funds and resources for the best return on investment; analyze data and implement high quality solutions and actions to drive business proactively with customer
Monitor retailer sales and inventories; assess risks and opportunities; communicate and implement best profit and high customer satisfaction solutions
Ensure accurate and timely submission of customer specification and promotional contracts.
Sales Forecast Accuracy : – Builds and submit accurate sales forecasts including basic, promotional, display volume, returns, and markdown expenses
Conduct a monthly forecast review meeting to identify the gap reason in all aspects with trade marketing team , Mktg, and GM support （& Other functions when appropriate）
Others: – Improve environment of Top retailers by own as focus shopper touch point
Develop new customers and business channels as needed
Provides accurate and timely crucial market, trade and competitive information to the related department.
Liaise w/Distributor Sales to download information and get help when necessary
Functional/Technical Competency : Description
ENERGY: - Deliver Results. Leading others & self. Ambition & Drive
OPENESS: - Consumer & Customer Focus. Cross Collaboration & Networking Description
AGILITY: - Adaptability. Judgement & Decision Making. Acumen
GROWTH: - Innovation & Curiosity. Coaching Others and Self. Learning Ability.
You are expected to participate in special projects as requested by Electrolux management either as required by the business and/or as part or your career development plan.
§ You should have a degree in University.
§ At least 3 years experience as Key Account Manager.
§ Must have experience in Appliance sales
§ Working knowledge of Sales
You should have experience in utilizing MS office including Excel, Word, PowerPoint.
Keeping you Healthy and Safe
We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:
· Make sure you take reasonable care for your own health and safety, and
· Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
· Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
· Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
· Attend training that helps you to work safely