Lead Payroll Administrator
Full Time
Charlotte, Nc


The Lead Payroll Administrator serves as the subject matter expert and actioner of all end-to-end payroll related processes for our businesses.  This role is responsible for ensuring timely and accurate payrolls while overseeing the work of a small team of payroll specialists. This position will continually identify gaps in audit reporting and promote efficient operational processes while adhering to regulatory guidelines. This role works under general supervision and will train payroll specialists and direct their daily work.



  • All daily activities relating to the payroll process, including processing and auditing all payrolls, adjustments, and final pay

  • Create reports to assess and analyze business needs and to identify resolution

  • Manage garnishment administration including deduction setup and review of vendor remittances and returns.

  • Ensure tax compliance in all jurisdictions

  • Ensure compliance with Federal, State wage and hour laws

  • Create procedural documents for the payroll team

  • Research and verify discrepancies to assist other functional areas within the company

  • Assist with special projects and ad hoc reports when needed

  • Assist employees and management with questions, concerns or requests regarding payroll

  • Perform other job related duties, as assigned

Minimum Qualification


  • Minimum of 5 years multi-state payroll experience

  • Bachelor’s degree required

  • Certified Payroll Professional (CPP) designation preferred.

  • Detail oriented

  • Intermediate to Advanced Microsoft Excel skills

  • Excellent verbal and written communication skills



  • Strong reporting and analytical skills, business intelligence reporting preferred

  • Ability to reason through data findings and use good judgment to make recommendations

  • Ability to determine priorities and organize work

  • Ability to work in a collaborative team environment

  • Ability to accomplish results within a fast-paced, multi-tasking environment

  • Ability to handle sensitive and confidential information with professionalism

  • Strong customer service mindset

  • Strong interpersonal and problem-solving skills

  • Demonstrated imitative/self-motivation

  • Unquestionable ethics and integrity

  • Reliable and strong worth ethic

  • Thorough understanding of multi-state tax laws and Wage and Hour laws and regulations

  • Some general ledger accounting experience preferred





While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone.  The employee frequently is required to walk and sit.  The employee is occasionally required to stand.  Specific vision abilities required by this job include close vision, and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.