Lead Specialist, Record-To-Report
Full Time
Petaling Jaya, Malaysia

Lead Specialist-RTR (Mandarin Speaker)

 Your Role

  • Providing leadership to a given Record to Report team;
  • Ensuring that appropriate General Ledger processes, controls, policies and procedures are in place and comply with Electrolux standards;
  • Ensuring that performance targets are met;
  • Driving process improvement initiatives;
  • Being a first point of contact for local GSSO Managers served;
  • A Typical Day

    Leading a team that is responsible for one or more of the following GL processes:
    Asset Accounting
    Inventory Accounting
    Tax Accounting
    Treasury and Cash management
    Period End Closing
    Audit Management
  • Participating in the establishment of the SLA for the RTR area with the countries, in line with overall GSSC SLA’s;
  • Monitoring and managing performance in the processes, ensuring that SLA’s and business objectives are met and that team resources are allocated effectively;
  • A successful migration of the RTR work from countries to GSSC through adequate leadership in process documentation, work shadowing and training of a team members;
  • Implementing methods and control tools to ensure stable and high quality in the provided service;
  • Resolution of delivery problems and dealing with complex client questions that your team members can not resolve themselves;
  • Timely and properly escalating to GSSC Process Manager and/or local GSSO Manager problems that reach beyond the scope of the migrated GL activities for the country;
  • Reporting to GSSC Process Manager and, when appropriate, to relevant local GSSO Manager, any deviations from agreed standards (delays, use of wrong templates, missing input);
  • Contributing to periodic meetings with other Team Leaders;
  • Providing visible leadership to RTR team;
  • Monitoring, coaching and supporting your team members to meet operational plans, development opportunities and career goals;
  • Participating in recruitment processes of new team members;
  • Managing team conflicts so that problems are resolved constructively;
  • Spotting and resolving recurring performance problems and improvement opportunities;
  • Preparing meeting agendas;
  • Facilitating team meetings using appropriate brainstorming, problem solving, decision making, and project planning techniques;
  • Managing meetings according to the team’s agreed upon guidelines;
  • Delegating team tasks as needed (e.g. recording, gathering information, etc.);
  • Facilitating ongoing self-evaluation of the team’s effectiveness;
  • Providing methods to avoid repetitive mistakes within the team;
  • Ensuring that needs of the business are understood within the team;
  • Actively aligning and improving processes in order to deliver quality, productivity and transparency improvements;
  • Maintain good working relationships with local GSSO managers through open communication on a regular basis and ad hoc as required;
    Follow up queries;
  • Maintaining process maps and desktop procedures;

    Additional responsibilities outside of standard job responsibilities:
  •  Participating in knowledge transfer and process documentation to secure a safe transfer of work from Finance departments abroad to the GSSC;
  • Actively support in the execution of listed RTR processes if required;
  • Sharing knowledge and lessons learnt with all team leaders within own country group and within the GSSC;
  • Actively undertaking activities to increase your own competency portfolio in order to ensure continued effective service delivery within the SSC;

Minimum Qualification

  • Who You Are
  • Candidates must possess at least a Bachelor’s Degree in Business Studies/ Administration. Management/ Economic/ Finance/Accounting/ Banking/Commerce or equivalent; relevant professional qualification (ACMA, ACA, CPA);
  • Would be able to communicate (Speak, Read & Write) in Mandarin (Mandatory)
  • MS Office, JDE, SAP (or other ERP system) knowledge;
  • Minimum 4 years’ experience in post qualification accounting and finance,1 to 2 years’ experience in a middle management role, including staff management, experienced with Shared Service Centre environment, people & change management as well as working in a multicultural, international environment , understanding of relevant regional accounting practices and the regulatory environment;
  • Passion to innovation, customer obsession, drive for results, communicative, team orientated, with analytical thinking, patient, paying attention to the details, organized, training skills, leadership skills, confidentiality, problem-solving skills, with the ability to motivate people, with the ability to plan and prioritize own work and other team members, taking ownership and responsibility of outstanding issues and queries;
  • Transition experience and/or ERP implementation experience;
  • Experience of working in a / within a multicultural, international environment;
  • Available to travel / full time orientated;

    Keeping you Healthy and Safe

    We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:
  • Make sure you take reasonable care for your own health and safety, and
  • Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
  • Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
  • Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
  • Attend training that helps you to work safely


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'