National Account Manager
Sales
Full Time
Springfield, Il
2019-05-31

Responsible for establishing and developing relationships with new National Home Comfort Product focused accounts across the US. Optimizes execution opportunities creating loyal customers.  Meets sales, revenue and financial goals for responsible accounts. This position works under general supervision, reports to the General Manager of Contract Sales and requires extensive travel within the US.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for Contract Channel HME Sales Strategy, growth, revenue and forecast
  • Everyday focus on growth of contract focused HME distribution partners and end users
  • Everyday focus of new business 
  • New Account Setup (Establish budget & project specifications)
  • Some HME Focused Account Execution (Extra PO’s, shipment tracking, training, parts, invoice accuracy, etc.)
  • Act as liaison between the customer and the distribution center partner, to drive job site readiness and address all field related issues (this includes utilizing order tracking tools and systems, daily shipping reports, etc.). Within the distribution process guidelines, resolve daily issues as they arise, know some installation basics, handle returns and participate in the market distribution center calls.
  • Ensure invoice accuracy by managing bids/quotes and customer contracts to ensure they are aligned
  • Handle back end exception work, voice of the customer and ensuring effortless ownership experience
  • Represent Electrolux Major Appliances at trade and industry shows/appearances
  • Control personal business expenses and submit timely expense reports
  • Share successful selling techniques with colleagues
  • Meet planned goals in all targeted categories

Minimum Qualification

  • Degree required or equivalent industry experience 
  • Basic knowledge of various sales concepts, practices, and procedures
  • Working knowledge of the indoor appliances industry preferred
  • Some merchandising experience preferred  
  • 8-10 years of prior sales experience, preferably within a durable goods capacity, a plus

KNOWLEDGE, SKILLS & ABILITIES

  • Mature and balanced approach
  • Demonstrate strong product interest and commitment to building product knowledge
  • Organized and disciplined self-starting approach, with a goal-oriented drive
  • Excellent interpersonal and selling skills
  • MS Office proficiency with focus on Excel