Nordic Trainer & Sales Lead
Consumer & Customer Care
Full Time
Stockholm, Sweden

Teach us to tell the stories our customers wants to hear

Nordic Trainer & Sales Lead

At the Nordic Engagement Centre we create experiences for our customers and consumers that not only helps them in the moment but go beyond and shape their living for the better. Our team is looking to grow with a trainer and sales lead who can develop our know-how in sales and set best practices and frameworks of our way of working for the future.

As the Nordic Trainer & Sales Lead your mission is to own and improve the total training execution within our Engagement Center. You will set up and develop our “in team trainers” cross the Nordic and ensure we cover training needs for systems, soft skills, sales and beyond. You will define the scope as well as develop the platform and framework for the trainings. Create training templates, coordinate trainings with our EMEA team and coach trainers and managers within our Engagement Centre.

An educator – You are pedagogical and supporting. Innovative and engaging when you teach to create the best learning experience
Delivers results – You do and you do it well, always meeting or exceeding expectations
Collaborator – You get everyone involved and understand the importance of cross-collaboration between teams and departments
• Previous experience in sales training/coaching
• Previous experience in customer/consumer service
• Experience using digital platforms as a training tool
• Fluent in Swedish and English
• Experience creating and editing digital material such as videos, presentations 

Contact person: Erik Baidori