OTC Collection Junior Specialist/Specialist
Full Time
Cracow, Poland

Make the everyday, extraordinary.

By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet.

For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and career.electroluxgroup.com to learn more.

You will be based in Krakow in a modern office setting with colleagues dedicated to central HR, Finance and IT services across Europe.

With the ever-growing number of clients and suppliers around the world, we need a specialist who will be responsible for OTC activities in the Accounting Department to ensure financial stability in the company.

Your main tasks:
·  Process manual invoices/credit notes
·  Week, month, year-end closing activities (Accounts reconciliation)
·  Bank Transfer: Electronic booking/matching and manually processed
·  Credit notes clearing
·  Customer correspondence/calls
·  Communicate pro-actively in case of issues / uncertainties with customer service counterpart defined 
·  In case of timing conflicts set priorities on your own by using requested delivery date as key criteria
·  Process daily responsibilities on time
·  Perform collection process for SEJ/BEE entities: contact customers regarding overdue accounts and determine reasons for non-payment
·  Delivering high level of customer service
·  Analyses of situation on customer accounts, following up on overdue accounts
·  Participating in resolution of unclear payments, evaluating customer account and payment history
·  Supporting other team members in achieving team and individual goals
·  Elaboration of reports (periodical and upon request); Regularly communicate with GSSO manager
·  Preparing process maps and desktop procedures, if needed. Updating procedures

·  Good knowledge of accounting
·  University degree in Finance, Accounting or related
·  Problem resolving oriented
·  Very good communication skills
·  Proactive, open minded and Team oriented approach
·  Good organizational and analytical skills are needed
·  SAP knowledge will be additional advantage
·  Minimum 1 year of working experience in customer service with specific experience in Collection would be an asset
·  Good Excel knowledge
·  English (B2/C1)
·  Basic German language skills (for interpretation of quite harmonized order forms)
·  Willingness to enhance personal horizon and learn

At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe.

Find out more on: https://www.linkedin.com/company/electrolux/life/b7f51e94-8a46-493c-8aeb-49208e457d91

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'