Consumer & Customer Care
- Position performs all functions related to providing support to our distributors with initial primary support for processing distributor claims.
- Processing distributor/customer orders
- Replenish inventory
- Data analyst
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Evaluate and process distributor claims
- Determine root cause … and take corrective action
- Process customer orders from order to invoice.
- Replenishment of inventory
- Parts setup
- Data synchronization with USA systems
- Customer service
- Fluent in Microsoft Office applications,
- JD Edwards knowledge an asset
- Knowledge of basic accounting principals
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Attention to detail is vital.
- Data analysis
- Excellent communication skills (written and verbal)
- Highly organized and able to prioritize
- Able to work both as a team player and alone