Quality Controller
Full Time
Stockholm, Sweden

Quality Controller - Europe

At Electrolux we are on a journey to shape living for the better. By creating desirable solutions and great experiences that enrich peoples’ daily lives and the health of our planet, we want to be a driving force in defining enjoyable and sustainable living.

At our Global Headquarters, we are now looking for our next Quality Controller to join our amazing organisation where quality is at the heart of everything we do!
You operationally report to VP Quality Business Area Europe, and functionally to Operations Controller Business Area Europe.

A typical day
As Quality Controller, you are part of the European Quality Leadership Team and the European Operations controlling community as well as work closely with the Global group.
You are the finance business partner for the VP Quality and you ensure understanding, communication and implementation of the financial and business strategy in the Quality leadership team. Thanks to your valuable knowledge and analysis you make sure that data and business are connected between each other in order to provide financial, KPI and business insights to support decision-making. 
You play a key role in the organisation by advising on major business planning assumptions and opportunities with a forward looking and proactive attitude in touch with the industry, competitor and economic context. You translate data and information into recommendations and you build healthy and close relationship with many functions in the organisation such as Consumer Care, Sales and Manufacturing.  

Tasks and responsibilities
• Coordinate and drive the budget, forecast and strategic plan process within the Quality function
• Within Operations be responsible for the Warranty costs, i.e Mix Adjusted Variable Costs and Warranty Cost Bridge “in cooperation with Consumer Service”
• Support and give input to financial estimates of central Warranty cost adjustments.
• Responsible for the Quality Functional costs in Central team and Plants
• Responsible for the Quality functional KPIs, such as; Service Call Rate, Not Right First Time, Consumer Star Rating
• Work closely together with Sales and Consumer Service Organization with Standardization of Warranty cost calculation/reporting across the Sector, including tool development
• Preparation and analysis of financial results - Create deviation analysis vs budget and forecasts - Report monthly and quarterly key figures with necessary accuracy and completeness in time
• Coordinate and support common method use within the Quality community and in relation to factories, European and Global organization
• Project lead, as well as being an active member of various projects, e.g. specific quality projects and cost excellent initiatives
• Identify and challenge critical areas for improvements and drive understanding of correlation between figures and activities
• Ensure the correct use and maintain the correct calculation methods, processes and procedures in Quality
• Service Call Rates estimates and follow-up
• Financial reporting and alignment between Quality, Consumer Service and impact on Warranty cost for both Cluster and Product line dimensions, and proposing corrective actions and focus areas based on financial impact
• Support preparation of project Business Cases and project approval documentation (IR) in project preparation phase and definition of measurable project business goals

Who you are

Good communicator. You set clear objectives and direction for others. You clarify prioritizations and have the ability to interact with different functions and levels within the company.

Agile. Both reactive and proactive, you work efficiently and flexibly to deliver results.

Analytical. With an eye for detail and the ability to interpret complex data, you can also translate this into meaningful, useful information that informs decision-making.

Collaborative. You ask and you listen, you take ideas on board and work with your team, taking everyone in the same direction.

Leader. You have good leadership skills with ability to motivate others in connection to e.g. project management. 

Digitally mind-oriented. You are curious about new tools and new ways of working and have experience in digital tools deployment.  

Energetic. Your enthusiasm is infectious, inspires, and engages your colleagues and collaborators to achieve, deliver, be accountable and own their work. You will also have the stamina essential to delivering results in both the short and long term.

Strategic - You define the agenda and execute it with your team and across the business with a wide network of stakeholders.

Education & experience:
• Master degree economics, business management or finance 
• A minimum of 5 years from a similar position.
• Good understanding of the overall financial/business processes. 
• Fluent in English. Any other language is an advantage.

Contact person: Sara Vigliotti