Sales Operations Analyst
Sales
Full Time
Charlotte, Nc
2019-11-28

SUMMARY

This position provides support to the entire NA Major Appliances Sales department. Individual is responsible for maintaining relationships with Sales Channels, Manufacturing Operations, Marketing/Merchandising, Transportation and Warehousing, Product Line, Sales & Operations Planning, and Supply Chain.  Role provides direction to multiple functions with resolving issues and conflicts that could impact customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide support to execute sales plans according to company strategic goals
  • Develop processes for cross functional communications in relation to transitions, run ahead, transportation and warehousing issues
  • Manage supply and demand analysis and constraints
  • Establish relationships with external customers, as needed
  • Respond to and resolve customer issues and requests with regard to order delivery
  • Develop, manage, and maintain daily, weekly, and monthly reporting, as requested by leadership
  • Perform complex ad hoc analysis as required
  • Work with IT to develop new and streamlined processes from order to delivery
  • All other responsibilities as assigned

Minimum Qualification

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in business related field.MBA preferred.
  • 4-6 years of operations experience
  • Proficiency in Microsoft Office and SAP required.
  • Minimal travel required

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

  • Unquestionable business ethics and integrity
  • Robust Business Understanding
  • Strong analytical, planning, and organizational skills
  • Solid Understanding of accounting and financial concepts a plus
  • Highly motivated/ Driven/ Proactive approach to business needs
  • Strong interpersonal skills
  • Ability to adjust/react quickly to changes and changing priorities