Sales Operations Analyst
Full Time
Charlotte, Nc

For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By being sustainable and open to new ideas we can push the boundaries of cooking, cleaning, and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be.  

The Sales Operations Analyst is the face to our Key Accounts and will assist with order management, item set up, and scheduling for our regional accounts. This position is also responsible for understanding and driving continuous Improvement on customer performance metrics.


  • Managing customer escalations to resolve any issues that may arise.
  • Establish relationships with external and internal customers.
  • Order management in SAP from Order to Cash.
  • Work with warehousing and transportation to best service the customers.
  • Identification and implementation of new and existing SAP solutions to streamline workload.
  • Stretch assignments as assigned.
  • Shared Services support.
  • Ad hoc analysis and reporting as required.


  • With a number of projects running simultaneously, flexibility and agility are essential.
  • Both reactive and proactive, you work efficiently and flexibly to deliver results.
  • You always strive for better, in your work and for your future.
  • You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.
  • You build trust, good working relationships and communicate effectively with your colleagues and across functions.
  • You can make yourself understood and are a good listener.

We employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and to learn more.


Minimum Qualification


  • Bachelor’s degree required.
  • Strong proficiency in Microsoft Excel and pivot tables required.
  • Proficiency in Microsoft PowerPoint and Outlook.
  • Proficiency in SAP.
  • Experience with root cause analyses preferred.
  • Minimal travel required.


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'