Sales Operations Specialist
Full Time
Shanghai, China

Business Unit – Sales Operations

Reports To – Sales Operations Leader


Your Team/Your Role


Supporting the commercial function of the business, the Sales Operations team play the backbone role to ensure seamless transactions spanning within the entire sales cycle. You will be working with a small team within the commercial function, to be based at the head office of China.


A Typical Day


The position provides support to the entire Sales department of China. The specialist role is responsible for maintaining relationships with sales channels, manufacturing, marketing/merchandising, product line, and supply chain. This role provides support to multiple functions with resolving issues and conflicts that could impact customers and their experience.


Some aspects of the job includes (but not limited to):

·         Provide support to execute sales plans according to company strategic goals

·         Manage sales, supply, and demand analysis, and constraints within the sales cycle

·         Develop, manage, and maintain regular sales reports

·         Support in tracking order delivery and fulfillment

·         Perform complex ad hoc analysis as required

Minimum Qualification

Who You Are


·         A seasoned sales operations specialist who understands complex product mix and sales strategies

·         Familiar with sales forecast & planning, able to capture key information from massive data report, and convert data into convincible narratives

·         Customer services and team player

·         Attention to details

·         Advanced user of Microsoft Excel, PowerPoint, and Word

·         Language proficiency in both English and Mandarin Chinese

·         At least 3 years of work experience in multinational company setup from FMCG, Consumer Goods, Manufacturing, or Retails industries



Keeping you Healthy and Safe


We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:


·         Make sure you take reasonable care for your own health and safety, and

·         Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and

·         Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and

·         Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and

·         Attend training that helps you to work safely


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'