SAP Key User Support
Petaling Jaya, Malaysia
The ability to self-organize and prioritize, handle multiple projects and
initiatives at once, work to tight deadlines and earn the trust of stakeholders
are critical to success in this role.
The ideal candidate will be the SAP Super User with Finance operations experience in supporting the SAP system, project management, excellent communication and training skills, experience gathering and interpreting data, and passionate for process improvement and finance technology.
A TYPICAL DAY
SAP Key User Support
Become and be recognized as subject matter expert of Finance policies, processes, procedures and tools.
Deliver functional training as part of new hire.
Be the definitive sources of knowledge to the finance shared service operation teams.
Acting as SAP process specialist providing SAP technical support, process support and guidance to Manager, Team Leaders, process teams, proactive customer service, operational teams and deliver required support for Process.
Leading trainings in area of expertise, sharing necessary information and knowledge, coaching and supporting other team members in achieving team goals.
Participating or being consulted in different projects in the area of expertise.
Support IT team in finance accounting and reporting systems implementation (e.g. SAP)
Support in scenarios defining for all test (PT, UAT, Retro-fit), preparation and execution of all tests (test data, test scripts, expected results, defects logging and solution)
Ensure alignment of finance accounting and reporting systems functionality with process requirements
Ensure compliance with internal controls and legal and other local/business requirements
Period end closing support, monitoring and escalating existing problems with finance accounting and reporting systems, solving problems if possible, cooperation with IT in case of bigger issues.
Identifying improvement opportunities and problem solving.
Prepare and update DTP documents/Finance Process Diagram with new changes.
Be the frontline for the operation team for the SAP implementation
Administration and super-user of ERP system
Advocate and drive adoption of ERP tools provide reporting an insights and work with front line managers to address adoption gaps.
Communicate the updates on the EluxOne projects milestone
Promote a culture of continuous Process improvement in SAP.
Involve in the Key Users training, UAT and End User training
Provide coaching to Finance Operation on the data migration activities and cleanup for the Mock Runs and productions.
Participate and provide feedback in the process mapping for the SAP implementation.
Monitor project progress and keep updates the operation team.
Share project improvement gains and best practices with the broader community and organization
WHO YOU ARE
8 years working experience with min 3 years related working experience in Finance Operation.
SAP Experience is a must.
Transition experience and/or ERP implementation is a must
Experience in a Shared Services environment is an added advantage.
Strong technical, analytical, and problem-solving skills.
A team player, customer oriented with good communication skills (written and verbal).
Able to perform in dynamic multi-cultural environment with an adaptive attitude.
Strong adaptability skill and able to work efficiently under pressure with minimum supervision
Relevant tertiary qualifications: Degree in Accounting/ Finance/ Business Administration
SAP Certification is added advantage.
Keeping you Healthy and Safe
We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:
Make sure you take reasonable care for your own health and safety, and
Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
Attend training that helps you to work safely