Senior Network Solutions Specialist
Senior Network Solutions Specialist
Electrolux IT is responsible for the IT strategy of the Electrolux Group and how this is implemented throughout an extensive range of solutions, systems and applications that are fundamental for all of the Group’s operations around the world.
Business and Information Technology is going through digitalization and is endeavoring the journey of turning a more customer and service-oriented organization.
Daily, we are challenged by new requirements on cloud, mobility, security and connected appliances (IoT) domains and it means that we have an exciting roadmap to deliver and meet Business goals.
Actively manage, designs networking and communications infrastructures in order to provide cost efficient and high-quality services to the business. Work together with regions to ensure consistency across the globe and to make optimal use of our global scale. To be the Subject Matter Expert (SME) on networking and telecommunication, designing and influencing solution architecture designs, leading network, assisting on integrations, project implementations, and/or any other networking assignments.
Essential Duties and Responsibilities
•Acts as a trusted advisor, and builds and maintains relationships with other IT leaders and business executives to develop a clear understanding of business needs
•Works with IT leadership team on the service portfolio and governance required to prioritize resources
•Foster a business-oriented culture and mindset driven by continuous improvement techniques
•Participates in the assessment of external and internal technologies capabilities required to achieve desired competitive positioning.
•Maintains itself updated on new technologies, platforms and provides support on what and how emerging technologies should be assimilated, integrated and introduced within networking.
•Supports the strategic directions, designs and projects, which fulfil the needs of the business, including full life cycle of technical networking.
•Ensures cost-effective delivery of IT network and security (where applicable) to meet Business needs, and able to respond with agility to business priorities.
•Support the annual operating and capital expenditure budget for network and security to ensure it is consistent with overall IT strategic objectives
•Leverages his/her influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative solutions.
•Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience.
•Experience in IT and business/industry.
•Preferably of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts.
•Demonstrated experience in strategic planning, network design and development.
•Demonstrated capability in leading IT transformational initiatives in complex and dynamic environments.
On network datacenters deliveries, manages and sustains through third party the day-to-day delivery, operational handling and the telecom infrastructure (technical networking “hand-on expertise” inside of datacenters is a differentiator)
Deliveries, maintains and sustains through third party providers, the defined networking and communications infrastructure
Overseeing the operations of the enterprise's network solutions and establishing an enterprise network stance through policy, design, architecture and training processes
Expected to interface with global IT teams/regions as well as with leaders of the business units. Other tasks include the selection of appropriate network solutions, and oversight of any architecture, audits and assessments demanded
Builds and designs global/regional solutions aligned with global standards and best practices which meets business requirements and delivers optimal user experience
Knowledge, Skills and Abilities Required
•Ensure day-to-day delivery, support and management of network inside of Electrolux data centers
•Ensure that business receives best-in-class network through service provider
•Manage the quality of the network infrastructure delivering an outstanding end user experience
•Ensure SLA reporting (when applicable), manages SLAs and service contracts with external suppliers
•Manage network installations, ensuring compliance with group standards and network guidelines
•Work closely with the other IT Operations teams on the implementation and enhancements
•Ensure that implementations and projects are compliance, consistent with global IT standards, maintain configuration, documentation and asset inventory (where applicable)
•Drives continuous improvements on network and communication infrastructure
•Support Electrolux projects by ensuring that the underlying network and communication infrastructure can deliver adequate performance (upgrades, changes etc.), monitoring and sizing
•Assist/take the global lead in the assigned strategy and global infrastructure design projects
•Act as center of expertise on network, communication issues and single point of contact
•Act as the SME for network and communication, providing guidance to internal stakeholders, while working with vendors to resolve daily operational matters.
•Ensure proper prioritization and efficiencies in improving overall network, security and unified communication services to the business.
•Identifies areas of improvements in network security by keeping track of the latest development in cyber security world
•Ensure team and vendors meets Electrolux IT Compliance and Governance requirements
•Manage and review network, operations processes, monitors risks and audits, and acts ensuring IT activities against corporate policies, standards and procedures.
•Ensures capacity planning, asset management, correct sizing, implementation, configuration and monitoring across network and telecommunication
•Ensures that standard operating procedures are documented and follows Electrolux IT and Industry best practices
•Ensures that change and release management best practices are implemented and followed
•Supports correct invoicing, internal cost allocation and manage budget where applicable on regular basis and ensure network / telecoms projects are implemented on time, within budget and quality
•Identify and present telecoms opportunities to increase efficiency and reduce costs
•Collaborate, drive and attend regular global and regional meetings
•Define roles and responsibilities for staffing where applicable
•Ensure objectives setting, regular performance reviews, and demand resource/skills planning when required
The Network Solution Specialist reports to the Global Head of Network. This role is part of the IT Operations management team in which you will work with peers in other regions.
- A servant leadership style
- A service oriented mindset and customer/business value driven
- Excellent communication and presentation skills.
- Ability to drive transformations and challenges continuously the status quo
- Ability to drive and manage change, excellent project management skills
- A professional with proven track record in IT Operations management, preferably in a matrix organization
- Good business acumen
- Team player, openness towards different cultures
- Self-motivated, results driven and delivery focused
- Open mind for new approaches
This is an exciting role for a change-driven IT professional, offering the possibility to work in a global, diverse and multicultural environment where he/she can make a difference.
Fluent English is mandatory.