Spare Parts Officer
Consumer & Customer Care
Working closely with the Regional Distribution Centre (RDC) to provide timely support to the Aftersales business in Spare Parts operations.
This role will work closely with other functions within the Ownership Solutions team to provide best in class after sales services to the consumers.
A Typical Day
- Perform all spare parts related transactions, documentation and system reconciliation.
- Responding to both internal and external stake holders’ enquiries on spare parts.
- Act as an escalation channel for both ASCs and internal stakeholders to RDC.
- Provide timely updates and do follow up for outstanding orders.
- Provide spares demand request to RDC on a regular basis.
- Conduct cycle count and stock take on periodic basis.
- Perform stock transfer.
- Able to work independently.
- Possess a Nitec, Higher Nitec or Diploma.
- Competence with Microsoft Office especially with Excel.
- A quick thinker