Technical Documentation Specialist
Consumer & Customer Care
Full Time

Your Role

You will be responsible for creation and maintenance of spares documentation and service technical document in a way that will enable quick and efficient diagnostics and repair of household appliances and also supporting Spares planning to ensure high quality of service and customer satisfaction.

A Typical Day

  • Monitoring changes in development and production in own Factories and OEM/ODM suppliers to keeping it up to data with running productions changes.
  • Preparing Spare Part List after the correct assortment according a defined timeline, based on new projects or changes in the supplier, or on the replacement for spare parts what are no longer available.
  • Definition of parts, creating entries in spares databases, creating of drawings and modification of electrical diagram.
  • Supporting Spare Parts Planning Team to optimize the supply process.
  • Supporting for Service Organization in case of spare parts related issues.
  • Identification of costs, quality and efficiency improvements.
  • Supporting
  • Creating of service documents like service bulletins spare parts and fitting instructions
  • Supporting for all types of translation regarding the bulletins

Who You Are

  • Degree in Engineering.
  • Experienced in Product Engineering, Aftersales or Quality.
  • Good Knowledge of graphics editing software.
  • Focused on Consumer.
  • Technical knowledge on operation of household appliances.
  • Self-organization and ability to prioritize.
  • Initiative and reliability.
  • Integrity and trust.


Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'