Workforce Management & Payroll Coordination Team Leader
Full Time
Cracow, Poland

Workforce Management & Payroll Coordination Team Leader

Location: Kraków, Poland

By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. At Electrolux, we shape living for the better. 

For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By staying humble and open for new ideas – we can push the boundaries for cooking, cleaning, and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be.

For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and to learn more.

Purpose of the role is to drive service delivery within the area of Workforce Management & Pre-Payroll for a cluster of small & medium countries in HR Services Europe. On this position you will report to WFM Small & Medium Countries EU Manager. You will manage directly the team of up to 6 employees responsible for providing remote Personnel Administration & Pre-payroll support.


Key responsibilities 


• Ensures WFM & Pre-payroll processes are delivered by the team within agreed Service Level Agreements (SLA)
• Continuous performance management of delivered services and implementation of corrective and preventive actions, if required
• Ensures that policies, guidelines and processes existing to support the delivery of services are in line with HRS objectives and agreements with stakeholders
• Identifies and manages control checkpoints to ensure that service delivery complies with the above.
• Drives the growth of the provided HR Services through analysis of external and internal opportunities, close collaboration with key stakeholder and analysis of their needs
• Performs operational work within the given scope of countries for the better understanding of the operational specifics
• Supports the implementation of the WFM & Pre-payroll projects and initiatives, including transitions of processes


•First point of contact in case of any escalations
•Forecasts and plans the resources according to what needs to be delivered
•Responsible for customer satisfaction measurement processes and coordination of aftermath improvement actions


• Manages the team of direct reports on daily basis, ensuring administrative requirements, time & attendance and legal compliance are followed
• Ensures all people processes for team are followed (performance, talent review, salary review, development planning, etc.)
• Translates the company strategy and purpose to the team and makes sure it is understood and followed
• Promotes people development, supports talent pipeline building and contributes to creating high performing learning organization
• Communicates effectively on different level of organizational structure


• Contributes to all CI targets and objectives 
• Promotes continuous improvement activities and CI mindset
• Identifies and supports implementation of improvement opportunities for WFM Team


• Ensures a consistent method for documenting, storing, and updating all processes, procedures and operational/technical documentation
• Promotes knowledge management culture


• Coordinates and oversees WFM & Pre-Payroll processes for the countries in scope
• Ensures that the all workforce management processes are delivered according to the timelines and standards agreed with the business
• Makes sure that the processes supported within the scope are aligned with the respective Group HR
• Secures the delivery of reports on the processes managed according to the business requirements


Desired Skills and Experience


• Minimum 3 years of experience in HR: Workforce Management and/or Payroll/Pre-payroll
• Minimum 1 year of experience in people management
• Experience in Project Management and processes transition would be a plus


• University/Business School or equivalent


• Very good understanding of WFM processes - Personnel Administration
• Good understanding of the following HR subject areas:
- Payroll / Pre-payroll
- Organizational Management
- Reporting 
- Talent Acquisition
- Total Rewards
- Talent, Learning & Development 
- International Mobility


• Role model for Electrolux Core Competences 
• Good understanding of technologies applied to HR Service environments is a must (SAP, Service-Now, etc. would be a plus)
• Fluent English
• Other European languages would be an asset (esp. French, Spanish, German or Romanian)

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to

Apply now

We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'