IT Senior Business Analyst SAP Spares
Full Time
Stockholm, Sweden


By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. We go to work every day determined to shape living for the better – for our customers and for the health of our planet.

For that, we employ great people from a wide variety of backgrounds – not just because it’s the right thing to do, but also because we believe that diverse perspectives make our business stronger and more innovative. If you share our values, come find your place in our global community. Meet us on @lifeatelectrolux and to learn more.

This is a full-time position based in our Global Headquarters office in Stockholm/Stadshagen where we are 65+ nationalities under the same roof and we’re quite happy with the look and feel of the office! You should expect travelling mainly across Europe for approx. 20% of the time. (Considering given pandemic regulations)  

For our Business Area Europe, in the IT team we are after a Senior IT Business Analyst – Service Sales to manage the development of the Sales operations for the Business area of Spares. You will be a key IT contact point for the Customer & Consumer Service organization in Europe, working closely with the business to support  the definition and implementation within the Electrolux application landscape based on SAP ECC and partially S4HANA. This entails both, the roll out of the new application solutions for the Spares Management as well as help the business organization understand how to leverage given and new technology in the best way to innovate and simplify the Electrolux business.

To succeed in this role you need to have a strong understanding of Sales Processes (B2B and B2C), preferrable also within the Logistics area, and IT aspects (focus SAP landscape) as well as have an innovative and collaborative mind-set. You will be independently driving and organizing the activities required to execute the agreed plan from IT point of view, keeping a mix between a strategic understanding of long term vision with hands on operational implementation tasks.

A regular day at work
·        Lead IT implementations of new Process & Application requirements in the Sales & Service operations IT area
·        Manage relationship and driving the prioritization of backlog items based on the business input
·        Provide Sales & Service business process and/or IT process knowledge
·        Governance, maintenance, and continuous optimization of existing and new Sales & Service applications together with the business stakeholders
·        Actively support User Group initiatives and collaboration by proposing and analyzing the requirements for business and IT process improvements
·        Manage IT project budgets and plans for the area in question
·        Work experience in a tech customer and/or consumer service role, with a good knowledge of Sales processes from a B2B and B2C environment but also technologies used to enable these processes
·        Work experience with Sales & Service Channels and ERP and it would be a plus previous experience on SAP SD and preferred SAP eWM on S4HANA
·        Knowledge of SAP Sales and Distribution applications and Principles (SOM, Pricing, Billing)
·        Good understanding of retail, customer, and consumer sales
·        Experience working in big European or Global IT projects
·        Ability for handling multiple projects at the same time and aligning on prioritization
·        Strong capabilities to translate business needs into IT solutions
·        Project Management skills are a plus (track record of delivering on agreed time & budget)

·        Education background preferred within Computer Engineering, Computer Science or Economics
·        Fluent in English, Swedish is an additional asset,
·        Familiar with SAP
·        Project management skills
·        Good communication skills / presentation skills

At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe.

Working within IT

Our ambition is to create great consumer experiences using new and traditional technology. With a strong business focus, we provide IT solutions optimized for the future. Our global reach and advanced network create unique opportunities that require innovative people to take them head-on — from new types of collaborations, to advanced connectivity and the Internet of Things to data science.

Find out more on:

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to


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We encourage you to apply as soon as possible as candidates will be interviewed continuously. The position may be filled prior to the date described as 'Apply by'